FAQ for Consumers

Yes.
Consumers can create a Virtual Mailbox, receive Zmail, write & deposit Digital Checks, use the Digital Vault, and store important documents at no cost.

The Digital Vault automatically receives documents from authorized businesses, organizes and securely stores your important communications, including bills, statements, insurance documents, tax records, legal notices, payment confirmations, and more.
You just have to remember one password to login to Your Digital Vault to access all your important documents in one location automatically received, organized and stored permanently free of cost for you.

Zipinmail helps you:

• Reduce paper clutter
• Receive only relevant communications
• Receive only from businesses you want
• Spam free & Phishing free
• Keep important documents organized
• Eliminate multiple customer portal logins
• Access documents anytime
• Reply directly to businesses
• Store documents permanently
• Send & receive Digital Checks
• All digital coupons I want in my cell phone

No.
Your Virtual Mailbox receives communications only from participating businesses with whom you have an existing relationship and whom you have authorized to communicate with you.

Yes.
Instead of calling customer service or logging into multiple websites, simply click Reply to communicate securely with the business.

Yes.
Digital Checks are delivered securely through your Virtual Mailbox.
You can deposit them into your preferred bank without sharing your banking information with the sender.

You can update your mailing address within Zipinmail.
If approved, your Virtual Mailbox can be associated with your new address while retaining your existing documents and settings.

Yes.
Your Virtual Mailbox is available through the web and supported mobile devices, allowing you to access your communications from virtually anywhere.

Your Coupon Wallet automatically stores digital coupons from participating businesses.
You can save, organize, and redeem coupons directly from your smartphone.