Frequently Asked Question

How do I change or edit my name after I ‘Sign Up’?

  • From your inbox dashboard, click on the ‘Account Icon’ on the top right corner of your navigation panel.
  • Select ‘Basic’ in your User Account Settings
  • Click on ‘Edit’ next to your Account Name
  • Enter your new first, middle and last name
  • Upload ‘Change of Name’ document
  • Our Customer Service will verify and update your new name in our database
  • You will continue to receive all your mail in all your mailboxes sent to you under old and new name
  • All your mailbox addresses, data in those mailboxes and your settings will remain the same
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