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Frequently Asked Question

What happens to common mail that is not addressed to anyone (such as ‘current resident’ or no name written on the Zipinmail)?

  • For a residential mailing address, we copy common mail to all registered users within that residential mailing address.
  • For a business mailing address, common mail (with no individual or department name) is routed to an Administrator or an Individual designated by the business in their settings
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