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Frequently Asked Question

How can I add or create a Sub-Department mailbox?

  • Only a Super Admin or Admin for a department mailbox can add a Sub-Department mailbox
  • If you are a Super Admin or Admin for a department mailbox, select the department mailbox on the top left
  • Click on Mailbox Preferences and click on ‘Add Sub-Department’ on top right corner
  • Select the sub department from drop down
  • Select Administrator for the sub department from existing registered employees or enter the information to add a new Administrator
  • New sub department mailbox is created and the designated administrator will be notified via email, text and Zipinmail
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