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Frequently Asked Question

How can I add or create a department mailbox?

  • Only a Super Admin can add a department mailbox
  • If you are a Super Admin, click on Mailbox Preferences on the left navigation panel of your inbox dashboard
  • Click on ‘Add Department’ on top right corner and select a department from drop down
  • Select Administrator for the department from existing registered employees or enter the information to add a new Administrator
  • New department mailbox is created and the designated administrator will be notified via email, text and Zipinmail
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